Virtual Agent Modeling
Build your customer service virtual agent faster and smarter in a data-driven way (Early Access Program).
How it works
Using Google’s machine learning and search capabilities, Chatbase finds and categorizes high-level drivers and intents from your call or chat logs, including potentially thousands of associated training phrases.
For each complex intent it finds, Chatbase models a detailed conversation flow that you can use to build an AI-powered customer service virtual agent that responds precisely to customer requests.
Export your insights to more efficiently develop a virtual agent that complements human agents and that is tailored to meet customer needs.