Virtual Agent Modeling

Build your customer service virtual agent faster and smarter in a data-driven way (Early Access Program).

How it works


Using Google’s machine learning and search capabilities, Chatbase finds and categorizes high-level drivers and intents from your call or chat logs, including potentially thousands of associated training phrases.


For each complex intent it finds, Chatbase models a detailed conversation flow that you can use to build an AI-powered customer service virtual agent that responds precisely to customer requests.


Export your insights to more efficiently develop a virtual agent that complements human agents and that is tailored to meet customer needs.

Questions about Chatbase?

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