Chatbase Enterprise Edition (Early Access)
Chatbase Virtual Agent Modeling  Early Access

Build your best virtual agent

Unlock insights from data to create the right AI-powered conversational experiences for customer service.

Chatbase

Virtual Agent Modeling

Chatbase

Virtual Agent Analytics

Find the right Chatbase for you

Chatbase

Virtual Agent Modeling

Build customer service virtual agents in a data-driven way

Request a demo Learn more

Chatbase

Virtual Agent Analytics

Analyze and optimize customer service virtual agents more easily

Get started Learn more

Pricing

Features

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Ingestion & transcription (including PII removal) of live-agent logs Categorization of conversations into drivers and intents Semantic search (based on Google search capabilities) for discovering training phrases Modeling of conversation flow for each intent NLP error-rate reporting and optimization Export of intents and training phrases for development & deployment

Free to use

Metrics Session flow Retention Cohorts Rich Filtering Funnels Transcripts Sensitive Data Masking Grouping of not-handled messages Machine learning: Suggested intents for missed & misunderstood messages (Beta)

* Usage-based pricing will apply when this feature graduates from Beta.

Chatbase

Virtual Agent Modeling

Build customer service virtual agents in a data-driven way

Request a demo Learn more

Pricing

Contact Us

Features

Ingestion & transcription (including PII removal) of live-agent logs Categorization of conversations into drivers and intents Semantic search (based on Google search capabilities) for discovering training phrases Modeling of conversation flow for each intent NLP error-rate reporting and optimization Export of intents and training phrases for development & deployment

Chatbase

Virtual Agent Analytics

Analyze and optimize customer service virtual agents more easily

Get started Learn more

Pricing

Free to use

Features

Metrics Session flow Retention Cohorts Rich Filtering Funnels Transcripts Sensitive Data Masking Grouping of not-handled messages Machine learning: Suggested intents for missed & misunderstood messages (Beta)

Why Chatbase?

Satisfy customers 24/7

Unlocks insights from contact center interactions to help build a virtual agent engineered for customer satisfaction

Reduce costs

Uses Google's machine learning and search capabilities to find more opportunities to complement human reps, more quickly

Improve results over time

Continually analyzes and optimizes virtual agents or any other conversational experience (whether voice or text), uncovering gaps and suggesting fixes

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