Chatbase

Virtual Agent Modeling

Build your customer service virtual agent faster and smarter in a data-driven way (Early Access Program).

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Satisfy customers 24/7

Unlocks insights from contact center interactions to help build a virtual agent engineered for customer satisfaction

Reduce costs

Uses Google's machine learning and search capabilities to discover more opportunities for a virtual agent, faster

Improve results over time

Continually analyzes virtual agent interactions and performance and recommends optimizations

Read our white paper

Get the details about how Chatbase Virtual Agent Modeling helps you build a smarter, more versatile customer service virtual agent in a fraction of the time of other methods.

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How it works

Discover

Chatbase finds and categorizes high-level drivers and intents in your chat and call logs, and helps uncover thousands of training phrases.

Model

For each complex intent it finds, Chatbase models a detailed conversation flow that reflects how customer interactions work.

Deploy

Export these insights to much more quickly build a customer service virtual agent that delights customers.