Chatbase with the Power of RAG for Your Website

Small business owners can easily create conversational experiences with your data. Retrieval Augmented Generation (RAG) mitigates hallucinations, bias, & copyright infringement. AI is now ready for business.

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Vectara Generative AI Use Cases

Customer Service Chabots

Utilize your docs and knowledgebase to give people the relevant answers they are looking for saving valuable support center time and resources

Customer Engagement

Give website visitors a better online experience by implementing conversational AI into your web experience. Vectara helps users navigate to the most helpful and relevant Chatbase content across hundreds of languages, making sure that no one is excluded from a great experience.

Meet Vectara

Our Chatbase Platform

Vectara is an end-to-end platform for embedding powerful generative AI features into your website with extraordinary results. As an end-to-end Retrieval Augmented Generation (RAG) service, Vectara delivers the shortest path to a correct answer/action through a safe, secure, and trusted entry point. Vectara never trains on your data, allowing businesses to embed generative AI capabilities without the risk of data or privacy violations.

Retrieval Augmented Generation as a Service

Breakthrough relevance

Powered by LLMs and Generative AI

SMB Benefits

Drive Better Online Conversion
Delight Prospects and Leads
Revenue + Engagement vs. Customer Support
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Extract
Encode
Index
Retrieve
Rerank
Summarization

Why Vectara?

SMBs choose Vectara because it provides accurate and hallucination free answers that plague common generative AI systems. With superior retrieval and evaluation models, Vectara ensures that Chatbase responses can be trusted. Find out why companies are trusting their online business to Vectara

RAG-as-a-Service

Have conversations with your data. Ask a question, and Vectara gives you summarized answers based entirely on your inputs with zero hallucinations.

End-to-End Platform

Employ an end-to-end configured platform with easy ingest and API operation. Harness multiple LLMs for language detection, retrieval, and reranking.

Best-in-Class Retrieval

Vectara delivers dramatically improved relevance over a broad range of content with no retraining. How we do it: pioneering approaches to NLP using zero-shot AI models.

Superior Language Understanding

Vectara is truly language-agnostic. Ask a question in English about papers written in Mandarin or Arabic. Vectara instantly retrieves the information and prepares it for translation.

One platform. Any product. Many uses.

If your users have questions, we have the answer. Regardless of product, use case, or  language, Vectara delivers the most relevant and dependable answer via our “Grounded Generation” technology.

Best in class retrieval

Hybrid search - large language model (LLM) based retrieval and boolean exact match to answer your users’ questions first

Vectara doesn’t just summarize individual documents, but helps answer your users’ questions  by looking across them all before answering

Ease of use - APIs

APIs are designed for consumption by application developers and data engineers who wish to include elements of a search pipeline within their site or application.

Custom dimensions allow developers to attach key data attributes that could be relevant in scoring results.

Grounded genration

Addresses the main drawbacks from using pure generative AI

Relevant facts from only this user’s data are retrieved

Relevant facts are summarized into a response

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Trust & Security

Business owners know they need to start integrating GenAI into their website, but trust and security concerns cause trepidation . At Vectara, we've built our platform with this top of mind from day one.

Data encrypted at every stage using military-grade encryption algorithm.

Robust role-based access control available. Access granted via API keys or OAuth 2.0

SOC 2-compliant & independently certified

All user data isolated for maximum security. Data can be further segregated into individual corpora for logical separation within an account.

Customers can employ their own encryption keys to hide account data even from Vectara's engineering team.

HIPAA

Trust & Security

Executives know they need to start integrating GenAI into their products, and developers and product managers are ready, but trust and security concerns cause trepidation . At Vectara, we've built our platform with this top of mind from day one.

All data is encrypted both in transit and at rest using military-grade encryption algorithm

Robust role-based access control (RBAC) is available and access can be granted with either API keys or OAuth 2.0

SOC 2 compliant & independently certified

All user data is logically separated from one another, to ensure maximum security. Data can even be further segregated into individual corpora to logically separate within an account

For maximum paranoia: Customers can bring their own encryption keys to encrypt their account data so that even Vectara engineering team cannot gain access to your data

Frequently asked questions

How does Vectara work?
Is there a free plan?
What are the use cases for Vectara?
How is Vectara different from other GenAI solutions?
How do I get up and running with Vectara?

See What People are Saying About Vectara!

Discover what a difference Retrieval Augmented Generation can make.

Eric Colson, Fmr Chief Algorithms Officer, Stitch Fix

I am very excited for how Vectara enables better search on product reviews. This will create tremendous value for both consumers and ecommerce companies.

Mike Olson, Cofounder, Cloudera

Vectara is opening the door to transformational change in search technology, not only delivering more accurate and relevant results but making cutting-edge neural technology accessible to almost any developer.

Shane Feldberg, Founder, Feld Ventures

Vectara's neural search is the future of how people will interact with content. They are solving a major problem, the founders are incredibly well suited for the task, and their early customer feedback is very promising.

Bradley Horowitz, VP of Product, Google

Vectara is the first platform that harnesses NLP’s transformative power and makes it practical and useful, empowering developers everywhere with the most advanced AI available.

Rob Solomon, Board Director, GoFundMe.org

Vectara represents a huge leap forward in search technology. Offering neural search-as-a-service, the platform provides a complete solution that gives developers API access to the most advanced NLP & AI site-level search in just minutes.

Stewart Butterfield, CEO, Slack Technologies

Most people rely on search to navigate websites and applications, including our product, but the underlying technology has not significantly evolved in decades. By applying cutting-edge neural networks, Vectara is bringing much-needed innovation to improve product search.

Eric Colson, Fmr Chief Algorithms Officer, Stitch Fix

I am very excited for how Vectara enables better search on product reviews. This will create tremendous value for both consumers and ecommerce companies.

Mike Olson, Cofounder, Cloudera

Vectara is opening the door to transformational change in search technology, not only delivering more accurate and relevant results but making cutting-edge neural technology accessible to almost any developer.

Shane Feldberg, Founder, Feld Ventures

Vectara's neural search is the future of how people will interact with content. They are solving a major problem, the founders are incredibly well suited for the task, and their early customer feedback is very promising.

Bradley Horowitz, VP of Product, Google

Vectara is the first platform that harnesses NLP’s transformative power and makes it practical and useful, empowering developers everywhere with the most advanced AI available.

Rob Solomon, Board Director, GoFundMe.org

Vectara represents a huge leap forward in search technology. Offering neural search-as-a-service, the platform provides a complete solution that gives developers API access to the most advanced NLP & AI site-level search in just minutes.

Stewart Butterfield, CEO, Slack Technologies

Most people rely on search to navigate websites and applications, including our product, but the underlying technology has not significantly evolved in decades. By applying cutting-edge neural networks, Vectara is bringing much-needed innovation to improve product search.

Start the Conversation Today.

Improve user engagement and conversions with unparalleled search relevance

API-addressable at every level

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